E-mail has become a necessary form of
communication; yet for many, it has also become a burden. The
relentless tide of messages has them overwhelmed and trapped in their
inboxes all day. If you are a habitual e-mail checker, what you may not
realize is that you are losing valuable time and focus needed for other
projects. As a result, you are likely working longer hours just to keep
up, which can drastically affect your work/life balance. So how do you
stop living in your inbox and start living your life?
Step One
Start
by disabling e-mail notifications (buzzes, beeps, and pings). Each time
you stop to check e-mail it takes an average of 3-5 minutes to refocus
on your original task. If you get 100 e-mails a day, this can add up to
more than six hours of lost time. Do you really have that much time to
waste? By shutting off the notifications, you’re reducing the
likelihood of letting incoming e-mail messages distract you.
Step Two
Set
aside blocks of time to process e-mail. It is more efficient to process
batches of e-mails during designated times than to check e-mail every
time it hits your inbox. Depending on your role, may need to process
your e-mail once, twice, or several times a day. Try to not check your
e-mail except during designated processing times. (Contact McGhee at
info@mcgheepro.com to learn how to empty your inbox and move delegated
or deferred e-mail requests into a holistic management system for
getting organized and staying organized.)
Step Three
Set
boundaries. Your decision to not live in your e-mail inbox can be very
empowering, but it can also catch others by surprise. If your clients
or colleagues have become accustomed to receiving answers from you
quickly, you need to inform them of your new schedule once it is in
place. We recommend that you also set a response time and put it in
your e-mail signature line. For example, “E-Mail response within
24-hours.”
Step Four
Establish
a protocol for urgent requests. People tell themselves that they cannot
stop checking e-mail throughout the day because they ‘might’ get an
urgent request. Waiting around for an urgent request is not a
productive way to spend your day. Instead, try establishing a protocol
for urgent requests using another means of communication that does not
require constant checking, such as a cell phone. Put directions in your
e-mail signature line. For example, “If you need immediate assistance,
please call my assistant or try me on my cell phone.”
We hope
this information has been useful. For more tips on establishing e-mail
protocols and controlling your e-mail, contact McGhee at
info@mchgeepro.com.
Monthly email tip series brought to you by McGhee Productivity Solutions.